Get Paid Without Being the One Who Asks.
Vochella follows up on every open invoice for you: a heads up before it is due, a note on the day, two polite nudges after. From your practice, in your words, with a Pay button. It stops the moment the invoice is paid.
- Four polite emails, never more
- Sent 9 to 11 am, your time
- Stops when it is paid
The Follow-Up Ladder
One Invoice. Four Emails. Zero From You.
Every email Vochella sends for one $120 invoice, on the days it sends them. Pick when the family pays and watch the rest stand down.
Maple Speech Therapy
INV-0042 · $120.00 USDOpen
Due Fri, Oct 2 · You sent it Mon, Sep 21. That was the whole job.
When does the family pay?
How?
Tue, Sep 29Heads up
Due FridayA quick heads up: invoice INV-0042 from Maple Speech Therapy is coming due on Oct 2, 2026.
ScheduledPay $120.00 USDFri, Oct 2Due today
Due todayInvoice INV-0042 from Maple Speech Therapy is due today.
ScheduledPay $120.00 USDMon, Oct 5First nudge
3 days past dueInvoice INV-0042 from Maple Speech Therapy was due 3 days ago and is still open. Could you take care of it when you have a moment?
ScheduledPay $120.00 USDMon, Oct 12Last nudge
10 days past dueInvoice INV-0042 from Maple Speech Therapy was due 10 days ago and is still open. Could you take care of it when you have a moment?
ScheduledPay $120.00 USD
Mon, Sep 21
You
Send the invoice.
That is the whole job. Every email after this one is on the ladder.
Tue, Sep 29Heads up
Due FridayA quick heads up: invoice INV-0042 from Maple Speech Therapy is coming due on Oct 2, 2026.
ScheduledPay $120.00 USDFri, Oct 2Due today
Due todayInvoice INV-0042 from Maple Speech Therapy is due today.
ScheduledPay $120.00 USDMon, Oct 5First nudge
3 days past dueInvoice INV-0042 from Maple Speech Therapy was due 3 days ago and is still open. Could you take care of it when you have a moment?
ScheduledPay $120.00 USDMon, Oct 12Last nudge
10 days past dueInvoice INV-0042 from Maple Speech Therapy was due 10 days ago and is still open. Could you take care of it when you have a moment?
ScheduledPay $120.00 USD
- Emails you wrote
- 0
- Reminders that went
- 0 of 4
- Where it ended
- Waiting on the family.
The real schedule for a new practice: 3 days before the due date, the due day, then 3 and 10 days after. Each one goes out between 9 and 11 in the morning, your practice's time. Words are the actual emails.
Send your next invoice and let the ladder do the asking.
How It Works
From Sent to Paid, Without You in the Middle
Five steps. One of them is yours. Tap a step or let it play.
Step 1 of 5
Send the Invoice. That Is Your Whole Job.
It goes to the family by email, with a Pay button or your own payment line.
- Reminders follow invoices emailed from Vochella, nothing else
- On from day one for every practice. Nothing to set up
- The invoice screen lists every reminder date and marks the next one
Try It Yourself
See the Actual Emails
Not mock-ups: the real reminders, from the same template that sends them. Switch between a practice that takes cards and one that does not.
To: Maya's family
Typed, softened, deleted. Still not sent.
From: Maple Speech Therapy
Invoice INV-0042 from Maple Speech Therapy was due 3 days ago and is still open. Could you take care of it when you have a moment?
If something doesn't look right, just reply and we'll sort it out.
Written once, kindly. Sent on the right morning.
Maple Speech Therapy9:17 AM
Invoice INV-0042 from Maple Speech Therapy is due soon
A quick heads up that your invoice is coming due soon.
Scroll the phone. This is the email as sent.
In their inbox
Invoice INV-0042 from Maple Speech Therapy is due soon
A quick heads up: invoice INV-0042 from Maple Speech Therapy is coming due on Oct 2, 2026.
- Three days out, with the weekday, so it fits into their week.
- Mint, not amber. Nothing is late, so nothing looks late.
- Every email ends: already paid? Thank you, ignore this.
Yours to change
- The headline and the opening line, in your words.
- A note from you, and the sign-off above your name.
- Your logo, cover photo and colour on every email.
Settings, Emails, Invoice reminder. Preview it and send yourself a test. One switch turns reminders off.
The Problem
The Invoice Nobody Wants to Mention
You finish a great session. Then you are supposed to ask for $120 at pickup.
So you don't. You tell yourself you will send a nice email on Sunday.
Sunday you type it, soften it, delete it. The invoice turns five weeks old.
You went private to do therapy, not to run the collections desk.
What Is Chasing Costing You?
Checking the bank, finding the invoice, writing the email, following up.
- Money waiting on late invoices, each month
- $900
- Time spent asking, each month
- 90 min
- Hours a year spent asking to be paid
- 18 h
One late invoice at your fee covers a month of Vochella ($129, everything included). The asking is the part the reminders take off your plate.
An example month. Slide in your own numbers. Nothing here is a promise about what gets paid; it is the size of the job the ladder does for you.
The Day After
The Asking Is Handled
Same invoices, same families. You just stop being the one who brings it up.
Today
- You are the therapist and the one asking for money
- Who still owes you lives in your head and a spreadsheet
- Fifteen minutes to write one "just checking in" message
- A late invoice gets more awkward every week
With Vochella
- The follow-up comes from your practice, on its own
- Outstanding and Overdue, totalled on one billing screen
- The words are written, kind, and yours to edit
- The nudge goes out on day three, while it is still small
Why It Works
Why It Works Without Feeling Pushy
Early Beats Awkward
The heads up lands three days before the due date, while paying is easy and nobody is late.
A Front Desk, Not a Debt Collector
Amber at most, never red. No late fees, no threats. The past-due email invites a reply.
It Knows When to Stop
Paid, voided or paused: it goes quiet. One of each email, ever. Nobody gets a money email at 3 am.
Real Examples
Three Invoices, Three Endings
The same $120 invoice, due Friday, October 2, in three real-world shapes.
Paid From the School Pickup Line
Mon, Sep 21
You send invoice INV-0042 for $120, due Friday, Oct 2.
Tue, Sep 29, 9:17 am
The heads up lands: due Friday, with a Pay button.
Tue, Sep 29, 3:40 pm
A parent pays by card from the pickup line.
Marked paid, receipt sent. The due-day email and both nudges never go.
An E-Transfer Practice, Still No Chasing
Fri, Oct 2, 9:17 am
The due-day email carries your own line: e-transfer or Zelle to your billing email.
Sat, Oct 3
The e-transfer lands. You record it against the invoice.
Right after
The family gets a receipt by email.
Balance zero, so the nudges on day 3 and day 10 never go.
Half Now, Half Later
Thu, Oct 1
A parent sends $60 of the $120.
Mon, Oct 5, 9:17 am
The first nudge reads: paid so far $60.00, left to pay $60.00.
Mon, Oct 5
The button says Pay $60.00 USD. They tap it.
Paid in full. The last nudge on day 10 never goes.
What You Get
What Is in the Ladder
Four polite follow-ups on every invoice
A heads up, the due day, then 3 and 10 days late. You never write the awkward one.
A Pay button with the exact balance
Card through Stripe, no login, no app. Part paid? It asks only for what is left.
Your payment line for families who do not pay by card
E-transfer, Zelle, cheque: your words in every reminder. Record the payment and the ladder stops.
It stops on its own
Paid, voided or paused, it goes quiet. Never twice, and only between 9 and 11 in the morning.
Your name, logo and words
Change the headline and opening line, add a note and your sign-off. Preview it and send yourself a test.
Receipts, and a record of every email
A receipt goes out when it is paid. Each reminder shows in the family's Sent emails with whether it arrived.
Vochella
$129 a month, everything included
Per SLP. Less than one private session.
Send your next invoice from Vochella and let the ladder do the asking.
FAQ
Frequently Asked Questions
Will families think I am being pushy?
Read them above: a heads up, a plain note, a kind ask. Amber at most, no fees, no threats, and the past-due email invites a reply. It reads like a good front desk.
My families pay by e-transfer, not card.
Then every reminder carries your own payment line instead of a button. Record the e-transfer when it lands: the rest stop, and the family gets a receipt.
What if they already paid?
A card payment marks the invoice paid on its own, and the next reminder is skipped. Every email also says: already paid, thank you, ignore this.
We agreed on a payment plan. Can I stop it for one family?
Yes. Pause reminders on that invoice from its page and resume when you like. To stop them for the whole practice, it is one switch in Settings.
Said Plainly
What It Does Not Do
- Text messages. Reminders go by email only, for now.
- Late fees or interest. It asks; it never penalises.
- Charging a card on file. The family pays when they choose to.
- Picking your own reminder days. Every practice runs the same ladder: 3 days before, the due day, then 3 and 10 days after.
Questions SLPs Ask
- When exactly do they go out?
- Three days before the due date, on the due date, then 3 and 10 days after it, each between 9 and 11 in the morning in your practice's timezone. An invoice sent in the last day is never chased the same day.
- Which invoices get reminders?
- Open invoices with a due date that were emailed to the family from Vochella. Drafts, voided and paid invoices never do, and neither do invoices you printed and handed over.
- Is my client's information in the email?
- The email itself shows your practice, the invoice number, the amount and the date. The client's name is only on the attached invoice PDF, the same document the invoice email carried.
- What happens after the last one?
- Nothing more goes to the family. The invoice stays under Overdue on your billing screen, with the total past due, for you to decide what comes next.
Send the Invoice. We Will Take It From There.
Four polite emails, on the right mornings, from your practice. The asking stops being your job.
$129 a month per SLP, everything included. Less than one private session.